Privacy Policy

Privacy Policy
Gordon Tsang Group
Last Updated: June 2025

1. Introduction

Gordon Tsang Group (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you interact with us via phone, email, in-person, or through our digital services. By engaging with us, you consent to the practices described herein.

2. Information We Collect

We may collect the following information:

  • Personal Identification Data: Name, email address, phone number, physical address.

  • Communication Details: Content of emails, phone call recordings (where applicable), inquiry details.

  • Transactional Data: Information related to services you request from us.

  • Technical Data (if applicable): IP address, browser type, or device information when you use our website (if any).

3. How We Use Your Information

Your data is used for legitimate business purposes, including:

  • Responding to inquiries or service requests.

  • Providing real estate services or related support.

  • Improving our offerings and customer experience.

  • Complying with legal obligations (e.g., tax laws, contracts).

  • Sending updates or marketing communications (with your consent).

4. Sharing Your Information

We do not sell your personal data. We may share information with:

  • Trusted Third Parties: Service providers (e.g., contractors, IT support) bound by confidentiality agreements.

  • Legal Authorities: If required by law (e.g., court orders, fraud prevention).

  • Business Transfers: In the event of a merger, acquisition, or asset sale.

5. Data Security

We implement industry-standard measures to protect your information, including:

  • Secure storage of physical and digital records.

  • Restricted access to personal data.

  • Regular security assessments.
    Note: No method of transmission over the internet is 100% secure; we strive to protect your data but cannot guarantee absolute security.

6. Your Privacy Rights

Depending on applicable laws, you may:

  • Request access to or correction of your personal data.

  • Opt out of marketing communications.

  • Request deletion of your data (subject to legal limitations).
    To exercise these rights, contact us using the details in Section 9.

7. Cookies and Tracking

If we operate a website: We may use cookies to enhance user experience. You can adjust browser settings to decline cookies but note this may limit site functionality.

8. Policy Updates

We may update this policy periodically. Changes will be posted on our website (if applicable) or provided via email upon request. The “Last Updated” date at the top reflects the latest revision.

9. SMS/Text Messaging Terms

Terms and Conditions:
1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program, you can reply with the keyword “HELP” for more assistance, or you can get help directly at gordontsanggroup@gmail.com
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy: [LINK TO PRIVACY POLICY]

10. Contact Us

For questions, data requests, or concerns about this policy, reach out to:

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